Support Engineer with Ecommerce Senior Level (Colombia)
- Good knowledge of SQL, HTML and mobile technologies - JIRA, Confluence, ServiceNow, Pager Duty - Experience working...
- Good knowledge of SQL, HTML and mobile technologies - JIRA, Confluence, ServiceNow, Pager Duty - Experience working...
, Azure DevOps, and related plugins. - Experience with ITIL platforms such as Helix or ServiceNow. - Experience...
assurance models to mitigate risks associated with software and service providers. - Utilize GRC tooling (e.g., ServiceNow... in ServiceNow GRC, Archer, OneTrust, or LogicGate. - Frameworks: Deep expertise in ISO 27001, NIST 800-53/CSF, PCI DSS, and SOC 2...
, Castellan, or ServiceNow BCM). - Simulations: Proficiency in design tools for wargaming and crisis simulation platforms...
within structured incident management frameworks (ServiceNow, Jira, or equivalent). - Participate in continuous improvement initiatives...
on remediation tickets using tools such as Jira, ServiceNow, or similar platforms. - Act as a liaison between security, IT... working with ticketing or task-management tools (e.g., Jira, ServiceNow, Trello). - Ability to work independently...
troubleshooting. Familiarity with Phire for migrations and RESTful services. Knowledge of Azure DevOps, ServiceNow, and Power BI...
, and related plugins. Experience with ITIL platforms such as Helix or ServiceNow. Experience with Microsoft SharePoint, Teams...
) and decision logging. Hands-on experience with ITIL platforms such as Helix or ServiceNow. Experience with Microsoft SharePoint...
, logging: Dynatrace, AppInsights, Nagios, SolarWinds, Splunk - Service and Support: ServiceNow, Jira, Azure DevOps Nice...