Consultor SAP FICO Senior (Colombia)
-solving skills Nice to have: - Experience documenting solutions and tracking in tools like ServiceNow - Familiarity...
-solving skills Nice to have: - Experience documenting solutions and tracking in tools like ServiceNow - Familiarity...
) and decision logging. - Hands-on experience with ITIL platforms such as Helix or ServiceNow. - Experience with Microsoft...
, resolving ServiceNow cases across payroll, benefits, onboarding, and general HR transactions. - Act as a process SME to deliver.... We are looking for someone with... - 1-3 years of HR experience with strong customer service background. - Preferred experience with ServiceNow HR module...
, logging: Dynatrace, AppInsights, Nagios, SolarWinds, Splunk - Service and Support: ServiceNow, Jira, Azure DevOps Nice...
in a technical or operational support helpdesk role. - Familiarity with ServiceNow, JIRA and Confluence. - Good interpersonal...
, Castellan, or ServiceNow BCM). - Simulations: Proficiency in design tools for wargaming and crisis simulation platforms...
within structured incident management frameworks (ServiceNow, Jira, or equivalent). - Participate in continuous improvement initiatives...
assurance models to mitigate risks associated with software and service providers. - Utilize GRC tooling (e.g., ServiceNow... in ServiceNow GRC, Archer, OneTrust, or LogicGate. - Frameworks: Deep expertise in ISO 27001, NIST 800-53/CSF, PCI DSS, and SOC 2...
Management experience. - Previous experience in a technical or operational support helpdesk role - Familiarity with ServiceNow...
) and decision logging. - Hands-on experience with ITIL platforms such as Helix or ServiceNow. - Experience with Microsoft...