Senior System Analyst
in generating reports, creating configuration items, and conducting Application criticality rating reviews using ServiceNow...
in generating reports, creating configuration items, and conducting Application criticality rating reviews using ServiceNow...
helpdesk ticketing tools / ITIL practices (ServiceNow) ● Experience with Customer Support – A desire to help end-users get...
by doing work that matters. Job Description Designs, develops, configures, and customizes (when necessary) ServiceNow... ServiceNow modules. Adapting existing ServiceNow modules and business flows to changing customers’ business needs. Developing...
in generating reports, creating configuration items, and conducting Application criticality rating reviews using ServiceNow...
in troubleshooting switches and overall infrastructure. - Ticket management: Proficiency in Jira and ServiceNow for effective ticket...
implementation, configuration, and continuous improvement of helpdesk platforms (e.g., ServiceNow, Zendesk, Jira Service Management... and implementing helpdesk platforms (e.g., ServiceNow, Zendesk, Freshdesk, Jira Service Management). - Expertise in designing...
PCs - Basic knowledge of technical support using tools such as Zendesk, Jira, Confluence, Salesforce, and ServiceNow...
such as Azure Entra (Azure AD), SailPoint and ServiceNow. 2. Integrate IAM solutions with other systems and applications. 3... and other platforms such as Power Automate & ServiceNow to automate IAM tasks. Qualifications Required Qualifications 1. Bachelor...
and ServiceNow. - Integrate IAM solutions with other systems and applications. - Develop complex IAM Workflow solutions covering... scripts and workflows using SailPoint's scripting language, PowerShell and other platforms such as Power Automate & ServiceNow...
, responding to ServiceNow Tickets within provided SLAs. Education / Experience / Other Information - 3+ years combined SAP...