IT SUPPORT SPECIALIST – N2 BILINGÜE PORTUGUÉS
, preferiblemente ServiceNow, Conocimientos en scripting (PowerShell, Bash, Python) para la automatización de tareas de soporte...
, preferiblemente ServiceNow, Conocimientos en scripting (PowerShell, Bash, Python) para la automatización de tareas de soporte...
de tickets, preferiblemente ServiceNow, Idioma: portugués B2 -C1 Certificaciones (consideradas un plus): o ITIL Foundation...
de reportes de seguridad. Ejecución de cambios controlados (MACs) y uso de ITSM (preferiblemente ServiceNow). Certificaciones...
de Microsoft O365, OCI Oracle, ServiceNow, entre otros. ·Coordinar la migración de servicios compartidos a entornos... de carve-out, migraciones cloud, y transformación digita Experiencia en Microsoft, Oracle Cloud, ServiceNow y herramientas...
using ticketing tool (e.g. ServiceNow or equivalent), to create or redirect incident to the proper domain of expertise...
such as Grafana and k6. - Experience with ServiceNow for incident and change management. - Advanced level of English...
. - Utilize GRC tooling (e.g., ServiceNow, Archer, OneTrust) to automate risk tracking and compliance reporting. Tools... & Technologies: - GRC Platforms: Proficiency in ServiceNow GRC, Archer, OneTrust, or LogicGate. - Frameworks: Deep expertise...
, logging: Dynatrace, AppInsights, Nagios, SolarWinds, Splunk - Service and Support: ServiceNow, Jira, Azure DevOps Nice...
). - Confidence with common project management tools (experience with MSP, ServiceNow, Power BI, Jira is desirable but not essential...
, primarily within ServiceNow or similar platforms.Translate business needs into functional specifications and user stories....Familiarity with ServiceNow or similar enterprise platforms.Strong analytical and problem-solving skills.Excellent written...