Service Level Management/Contract Consultant
, with expertise in SLA assessment, data analysis, and reporting. Familiarity with CRM tools such Microsoft Dynamics and ServiceNow...
, with expertise in SLA assessment, data analysis, and reporting. Familiarity with CRM tools such Microsoft Dynamics and ServiceNow...
, with expertise in SLA assessment, data analysis, and reporting. Familiarity with CRM tools such Microsoft Dynamics and ServiceNow...
, ServiceNOW, JIRA, and ADO to effectively manage Customer Service Management engagements. Proficiency in Microsoft Office Suite...
knowledge: Strong understanding of privacy laws (GDPR, CCPA), plus familiarity with ServiceNow for task and request tracking...
knowledge of system tools specifically Oracle, SAP, Hyperion, Blackline, ServiceNow, MS Excel Skills Thought leadership...
-rich dashboards and reports Familiarity with CRM tools such Microsoft Dynamics and ServiceNow are good...
-rich dashboards and reports Familiarity with CRM tools such Microsoft Dynamics and ServiceNow are good...
processes and data pipelines. Experience using Jira, ServiceNow, or similar tools to track governance tasks and issues. Soft...
measurements and alerting in complex environments using standard tools like Splunk Grafana, Prometheus, Argos, ServiceNow...
processes and data pipelines. Experience using Jira, ServiceNow, or similar tools to track governance tasks and issues. Soft...