Strong Power BI knowledge and experience Strong Database and Report development knowledge Strong ServiceNow knowledge Exacting...
in troubleshooting all things Windows, especially laptops, SCCM and experience with ticketing tools, specifically ServiceNow..., and our ticketing system ServiceNow (My Services). Premium User Support: Deliver a premium level of support, offering guidance...
of ServiceNow or other ticketing system. Excellent analytical and problem-solving abilities to address intricate technical..., including support via phone calls, live chat, and our ticketing system ServiceNow. Shift Work and Annual Leave/Sickness Cover...