ServiceNow modules: Incident, Problem, Change, Service Request, Hardware Asset Management;Configuration Management Database.... ServiceNow end user or application development experience preferred. Reporting Relationships Primary Manager: (include...
ServiceNow modules: Incident, Problem, Change, Service Request, Hardware Asset Management;Configuration Management Database.... ServiceNow end user or application development experience preferred. Reporting Relationships Primary Manager: (include...
. Hands on experience working with process tools such as Azure DevOps, JIRA, ServiceNow Responsibilities: Primary duties...
of the ITSM engineering team under Global Enterprise & Technology Platforms (GTEP). Utilize the ServiceNow cloud-based... in all stages of the software development lifecycle (SDLC). 3+ years of hands-on technical working experience on ServiceNow...
with project management tools such as Jira, Trello, Azure DevOps, or ServiceNow. Basic understanding of how the Internet works...
with project management tools such as Jira, Trello, Azure DevOps, or ServiceNow. Basic understanding of how the Internet works...
with project management tools such as Jira, Trello, Azure DevOps, or ServiceNow. Basic understanding of how the Internet works...
of the ITSM engineering team under Global Enterprise & Technology Platforms (GTEP). Utilize the ServiceNow cloud-based... in all stages of the software development lifecycle (SDLC). 3+ years of hands-on technical working experience on ServiceNow...
, and continuous improvement of helpdesk platforms (e.g., ServiceNow, Zendesk, Jira Service Management), ensuring they meet the needs... (e.g., ServiceNow, Zendesk, Freshdesk, Jira Service Management). Expertise in designing and managing SLAs, escalation...
Management Tools (Salesforce, ServiceNOW, JIRA, ADO, etc)) to manage Customer Service Management engagements. Proficient...