Jr. SaaS Configuration Analyst (Colombia)
background as a Functional Analyst or Implementation Specialist. - Familiarity with ticketing and support ecosystems (Zendesk...
background as a Functional Analyst or Implementation Specialist. - Familiarity with ticketing and support ecosystems (Zendesk...
with ticketing systems (Jira, ServiceNow, Zendesk, etc.) Professional Skills - Excellent communication and customer service...
ticketing systems (Zendesk, Jira, Freshdesk, or similar) Preferred / Nice to Have - Basic SQL knowledge - Experience...
center ecosystems including CRM integrations (Salesforce, Zendesk), REST APIs, and system integrations. - Discuss business...
Communications. - Strong understanding of contact center ecosystems, including CRM integrations such as Salesforce, Zendesk, REST...
in terminal operating systems, ERP systems, MS Office Suite, and Zendesk. Education: - Bachelor’s degree in Business...
such as Google Workspace, Slack, Salesforce, Zendesk, and Jira - General knowledge of ERISA rules and requirements, and experience...
management, and CRM tools such as Google Workspace, Slack, Salesforce, Zendesk, and Jira - General knowledge of ERISA rules...
skills. - Experience with Gorgias, Zendesk, Shopify, or similar tools is a plus. - Calm and solution-focused under pressure...
environments - Familiarity with workflow and collaboration tools such as ServiceNow, Zendesk, Airtable, Slack, JIRA, or similar...