Business Intelligence Analyst 3
analytical role with demonstrated leadership responsibilities Advanced proficiency with quality management platforms (Zendesk, G...
analytical role with demonstrated leadership responsibilities Advanced proficiency with quality management platforms (Zendesk, G...
integrations. Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools. Strong problem-solving and analytical...
is required. Nice to Have: Familiarity with ticketing systems (e.g., Zendesk, Jira, ServiceNow). Basic understanding of cloud...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
, Zendesk, or similar) Shopify or similar eCommerce platforms Google Workspace (Docs, Sheets, Gmail) Slack or similar team...
automation). Systems Knowledge: Familiarity with CRM and CX systems like Salesforce, Zendesk, or Gainsight. Problem Solver...
platforms (e.g., Gorgias, Zendesk) Experience in retail eCommerce or direct-to-consumer operations preferred Proficiency... programs Tools & Software CRM tools: Gorgias, Zendesk Ticketing systems and macro management Learning management systems...
systems such as Zendesk, Freshdesk, or similar is a plus. Benefits 💰 Competitive salary: Based on experience...
) Proficiency with CRM tools (Salesforce) Experience working with Excel and ticketing systems (Zendesk) Experience with payment...
: Handle 50–100 daily tickets via Zendesk, Freshdesk, Salesforce Service Cloud, or Help Scout. Respond to inquiries... with at least one ticketing platform (Zendesk, Freshdesk, Salesforce Service Cloud). Strong typing and multitasking skills. Proficiency...