(Salesforce, HubSpot, Zendesk, etc.) - ✅ Based in LATAM with strong alignment with EST business hours What’s it like working...
resources when needed (videos, Zendesk support guides, blogs, etc). - Identify areas that need further support or documentation...
, and resolve issues with patience. - Comfortable working with tools like Zendesk, Intercom, HubSpot, or similar platforms...
;- Manage integrations with NetSuite, Zendesk, and other business systems. <\/p><\/li>- Monitor and troubleshoot... integrating systems such as NetSuite and Zendesk. <\/p><\/li><\/ul><\/div><\/span>...
, familiarity using ticketing tool (Zendesk) and HR technology (SAP, SuccessFactors), with proven ability to handle confidential...
and spoken Product-led mindset with strong judgement Experience with CRMs and CS tools (Salesforce, HubSpot, Zendesk...
is required. Nice to Have: - Familiarity with ticketing systems (e.g., Zendesk, Jira, ServiceNow). - Basic understanding of cloud...
systems (e.g., Zendesk/Salesforce): categorize, respond, and follow through on partner requests - Accurately track time spent...
tools like Postman, Zendesk, and FullStory for debugging and analysis. - You’ve worked with non‑technical customers...
to triage, tag, and route tickets;maintain clean views, macros, and templates;support platform transition (Zendesk to Gorgias...;Zendesk or similar acceptable with willingness to transition (skills are transferable) Familiarity with ecommerce platforms...