by management. Knowledge/Skills/Abilities: - Proficient in Microsoft Office;Excel, PowerPoint, Word. Zendesk preferred...
. You will employ general support methodologies while developing proficiency in using tools like Zendesk and Jira. With the support..., and ensuring follow-through to resolution. - Meticulously document, process, and track client interactions in Zendesk and JIRA...
level of accuracy - VBA macros a plus - Extensive knowledge of Zendesk or similar CMS - Ability to create reports ind...
, and Engineering to ensure each integration goes live smoothly. - Occasionally cover support (Zendesk) as needed. What You’ll Bring...
, PowerPoint, Word. SAP & Zendesk preferred. - Interpreting KPI’S - High level of English - Excellent written and verbal...
. You will employ general support methodologies while developing proficiency in using tools like Zendesk, Jira, and Power BI. With the.... - Meticulously document, process, and track client interactions in Zendesk and JIRA for accurate records and continuous improvement...
) industries - Working knowledge of CRM tools (e.g., Salesforce CRM, ZenDesk, Nimble, etc.) - Experience working with the Agile...
, Splunk, Solarwinds, etc. Experience in ticketing systems like Zendesk, Jira or ServiceNow, ITIL processes and implementing...
helpdesk systems (e.g., Manage Engine, Freshservice, Zendesk) and asset management systems for hardware/software lifecycle...
) Proficiency with CRM tools (Salesforce) Experience working with Excel and ticketing systems (Zendesk) Experience with payment...