GeniusIQ Technical Support Analyst (MedellÃn)
, or CompTIA. - Experience with Zendesk or similar enterprise service tools (Jira Service Management, Freshdesk). - Basic Python...
, or CompTIA. - Experience with Zendesk or similar enterprise service tools (Jira Service Management, Freshdesk). - Basic Python...
your own time. - Competitive compensation and the opportunity to grow within the company. Key Responsibilities Zendesk... and Task Management - Monitor Zendesk for new support requests, close tickets, and ensure no tasks are missed. - Check...
Proficiency - CRM Expertise - Power‑user level experience with Gorgias, Zendesk, or similar platforms. - Data Tools...
, Intercom, Zendesk). - Strong communication and problem-solving skills. - Great attention to detail, patience, and empathy...
. - Strong writing/redlining skills;comfort with playbooks and SOP‑driven workflows. - Tools: Google Workspace, **Zendesk**, CLM...
(strongly preferred) or similar tools such as Zendesk or Freshdesk - Experience supporting hardware or technical consumer...
similar to our adopted choices of Jira, GitHub, Travis CI, Zendesk, etc. - Excellent Communicator – Able to facilitate...
our platform — working with tools like Zendesk, Postman, FullStory, and SQL to diagnose and resolve issues. If you’re a sharp.... - Document resolutions and update internal Zendesk macros and knowledge base articles. - Identify recurring issues and propose...
(Advanced). - CSS e.g: Zendesk or similar (Advanced). - CRM e.g: Hubspot or similar (Intermediate). - High level of quality...
and your contact information. crewservices.zendesk.com/hc/en-us/requests/new Position Type: Salary Pay Range...