administering workforce optimization or contact center platforms (NICE, Verint, Calabrio, Genesys, Five9, or equivalent). 2 to 4.... Certifications in relevant tools or technologies (UiPath, NICE, Genesys, AWS, SQL/BI certifications). The Opportunity...
al Cliente Manejo adecuado del Genesys Licenciatura/Pasante Económica Administrativa Ofrecemos: Contrato indeterminado...
de recuperación, eficiencia y retención. Conocimiento en herramientas de gestión y CRM (Zendesk, Salesforce, Genesys o similares...
configuration for Genesys Cloud CX, ensuring stable, secure, and efficient customer service operations across global teams based...-to-end technical support for Genesys Cloud CX, including configuration, troubleshooting, and platform modifications. Owning...
Conocimiento de plataformas de Customer Experience, preferentemente Genesys Cloud Actividades : Evaluar y analizar de manera...
Conocimiento de plataformas de Customer Experience, preferentemente Genesys Cloud Actividades : Evaluar y analizar de manera...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
, Genesys, Salesforce etc.). Conocimiento deseable en APIs, CRM, integración de canales y tecnologÃas emergentes. Capacidad...
, Genesys, Salesforce etc.). Conocimiento deseable en APIs, CRM, integración de canales y tecnologÃas emergentes...