Coordinador WFM Call center
de rentabilidad y optimización de recursos Manejo avanzado de Excel, Access y Power BI Conocimiento y manejo de Genesys Perfil...
de rentabilidad y optimización de recursos Manejo avanzado de Excel, Access y Power BI Conocimiento y manejo de Genesys Perfil...
de rentabilidad y optimización de recursos Manejo avanzado de Excel, Access y Power BI Conocimiento y manejo de Genesys Perfil...
, shrinkage, occupancy, service level. Manejo de herramientas WFM Genesys, NICE, Avaya, Verint o similar. Excel avanzado...
, shrinkage, occupancy, service level. Manejo de herramientas WFM Genesys, NICE, Avaya, Verint o similar. Excel avanzado...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
Genesys empowers organizations of all sizes to improve loyalty and business outcomes by creating the best experiences... for their customers and employees. Through Genesys Cloud, the AI-powered Experience Orchestration platform, organizations can accelerate...
in a supervisory or managerial role. Proficiency in WFM tools (Verint, NICE, Aspect, Genesys, or equivalent) and advanced MS Excel...
in a supervisory or managerial role. Proficiency in WFM tools (Verint, NICE, Aspect, Genesys, or equivalent) and advanced MS Excel...
) must be demonstrated - Workforce management expertise, Genesys Cloud experience is a plus - Excellent problem solving skills - Excellent...