, and user access problems within Icertis.,Manage help desk tickets using ITSM tools (e.g., ServiceNow), ensuring SLA compliance... systems (preferably Icertis CLM). Strong troubleshooting and problem-solving skills. Experience with ServiceNow...
methodologies. Desired Familiarity with tools such as Jira and ServiceNow. Experience supporting production environments...
ServiceNow Bolsa de trabajo México ofrecemos puesto de Salesforce Admin with SQL queries and incident management para el sector...
processes and operational awareness of all applicable US SoX & Operational controls. Proficiency in MS Office tools, ServiceNow...
searching for a ECS Lead Functional Consultant (ServiceNow Operations): Responsibilities Act as Functional Lead and Process... Owner for ServiceNow ECS implementations Lead ITIL® process design and optimization with a strong operational focus...
. Manage help desk tickets using ITSM tools (e.g., ServiceNow), ensuring SLA compliance. Escalate complex issues to Tier 3... and problem-solving skills. Experience with ServiceNow or other ticketing platforms for incident and request management...
(English and Spanish) Customer Support Agent Hands‑on experience with ticketing systems such as Halo, ITSM, ServiceNow...
., ServiceNow, TheHive) with investigation notes, evidence and RCAs. Improve SOC detection by writing/tuning SIEM rules, EDR...
Skills SQL MySQL ITIL Other ITSM Tools ServiceNow Bolsa de trabajo México ofrecemos puesto de Sustain Engineer Incident...
-on experience working with ITSM tools such as ServiceNow or Helix Strong understanding of Incident, Problem, and Change Management...