Sr. Workforce Management Specialist
+ years experience in Workforce Management Solid technical aptitude of Avaya CMS and Best Service Routing, Gensys, Aspect...
+ years experience in Workforce Management Solid technical aptitude of Avaya CMS and Best Service Routing, Gensys, Aspect...
. Leading Contact Center AI solution with Google Dialogflow, Avaya integration, Voice Biometric Authentication. Leading... Conversational AI systems. Even better if you have one or more of the following: Knowledge of Cisco ICM and ACD, Avaya IVR...
to customer interaction. Demonstrated knowledge of call center environments and Siemens and/or Avaya. Demonstrated ability to work...
, IEX, CMS, Avaya, Symposium, Blue Pumpkin an asset. Ability to multitask, focus and produce reports for extended...
required for both technical and nontechnical audiences. Experience with vendor management and contract negotiations. Knowledge of Avaya...
, or equivalent Minimum 8 years of experience in voice networking, with significant exposure to both Cisco and Avaya voice systems... (CUCM), Unity Connection, Cisco UCCX, and Avaya Aura Strong knowledge of VoIP, SIP, H.323, MGCP, and voice gateways (ISR...
Overview: GDC IT Solutions is currently seeking a Avaya Engineer in the Hershey, PA area. Responsibilities... Experience with TNB’s in Nortel Experience with DSC in Nortel Experience with session manager routing Avaya Communications...
Manager to work with the Worldwide Supply Chain and Strategic Sourcing (WSC) department within Avaya. Resource...; review and approve purchase order transactions over ***K; Point of Contact (POC) for vendor engagements with Avaya business...
, Oakland Coliseum, Avaya Stadium, SAP Center, Stanford University, Stockton Arena, San Jose International Airport...
' experience in a PBX/Avaya Communication Manager applications.Demonstrated expertise in the implementation and support of a cloud... with system administration, including adds, moves, and changes (MAC), particularly within Avaya CM, System Manager, CS1K...