Quality Assurance (QA) Specialist I (Bethesda,MD)
AVAYA Report system and report any deviance to the PM. Assist with staff training. Assist the call center during high...
AVAYA Report system and report any deviance to the PM. Assist with staff training. Assist the call center during high...
technologies such as Cisco, Juniper, or Avaya and have experience with network and telecom management tasks such as configuration...
such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems...
such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems...
experience with work systems such as API, Avaya, Epic, Salesforce, Tableau, and Workday. Working Conditions: General office...
such as Genesys, Cisco, Avaya, Amazon Connect, Nice CXone, CCaaS solutions, Infrastructure as Code and related tools, and CRM systems...
or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad and others a plus. Creative...
, Avaya, Poly, Crestron, Extron, WebEx, MS Teams, etc.). Hands-on experience with VTC infrastructure, VoIP systems...
tools (e.g., Cisco PBX, Avaya systems) and monitoring software for voice/digital communications Excellent customer service...
Skills: Telecommunications and video experience with AVAYA and ZOOM platforms. IP based telephony, PBX platforms, Digital...