CX Technology Enablement Specialist
, Five9, Amazon Connect, MaestroQA, Calabrio, and AI contact center tools 5+ years of experience in Customer Operations...
Support Operations Manager, Workforce Planning & Data Analysis
. NICE, Assembled, Calabrio, Playvox, etc.) Deep understanding of statistical analysis and data modeling techniques...
Lugar: San Francisco, CA | 26/10/2024 21:10:02 PM | Salario: S/. No Especificado | Empresa: OpenAI
IT - Technology Analyst | Infrastructure | Cisco-Storage
center Exp. in CISCO - Contact Center Management Exp. in UCCX Exp. IPCC Express or • Exp. in Calabrio Recording Services... on wallboards and Informix DB Strong knowledge on Calabrio Recordings Administration and support role. 2-3+ years of experience...
Lugar: Rosemont, NJ | 24/10/2024 22:10:35 PM | Salario: S/. No Especificado | Empresa: SysMind
Sr. Product Manager
. Must have extensive/recent CONTACT CENTER experience (i.e. Cisco, Genesys, Calabrio, WXCCE, etc.) Preferred Skills CPM Certified... Experience with delivering WxCCE, Calabrio WFO, CCB, Voice, Chat and VA Channels. Experience with WxCCE service Licensing...
Lugar: Sacramento, CA | 20/10/2024 17:10:22 PM | Salario: S/. No Especificado | Empresa: Perfict Global
Senior Solutions Engineer
, HP, Avaya, Genesys. A deep technical understanding of Cloud providers (NICE, Verint, Calabrio, Five9, Twilio, Genesys...
Lugar: Atlanta, GA | 15/10/2024 19:10:26 PM | Salario: S/. No Especificado | Empresa: NICE Systems
Principal Contact Center Engineer
o Cisco IPCC Express o H323/SIP · Experience working with integrations like Mindful (call back) & Calabrio (call recording...
Lugar: Los Angeles, CA | 05/10/2024 01:10:53 AM | Salario: S/. No Especificado | Empresa: UCLA Health
Workforce Management Analyst (Call Forecasting)
. · Experience with WFM software (Calabrio, Verint, Pipkins, NICE/IEX, etc.) that includes real-time adherence preferred. · SWPP...
Lugar: Somerville, MA | 03/10/2024 18:10:48 PM | Salario: S/. No Especificado | Empresa: Mass General Brigham
Workforce Management (WFM) Real Time Analyst
and enter relevant schedule exceptions into Calabrio Update and maintain agent database in Calabrio such as, processing: new..., Skills and Abilities Preferred: Proven expertise with Cisco, Calabrio, CUIC OR other WFM platforms Proficient in Google...
Lugar: Neptune City, NJ | 27/09/2024 22:09:21 PM | Salario: S/. No Especificado | Empresa: Hackensack Meridian Health
Contact Center Workforce Management (WFM) Staffing & Reporting Analyst
, engineering, or closely related concentrations. Proven expertise with Cisco, Calabrio, CUIC or other WFM platforms Proficient...
Lugar: Edison, NJ | 27/09/2024 19:09:25 PM | Salario: S/. No Especificado | Empresa: Hackensack Meridian Health