Operational Analyst - Verint Quality Execution
enterprise CX/WFO/Quality platforms such as Verint, NICE, Genesys, Calabrio, or comparable solutions, with Verint strongly...
enterprise CX/WFO/Quality platforms such as Verint, NICE, Genesys, Calabrio, or comparable solutions, with Verint strongly...
/WFO/WEM platforms such as Verint, NICE, Genesys, Calabrio, or comparable solutions with NICE CXOne or AWS Connect strongly...
, i.e., Billing Liaisons, Revenue Cycle, Continous Improvement, etc. Uses appropriate tools, i.e., Calabrio phone recordings...
years of experience with Calabrio, Aspect, Alvaria, Nice or other WFM industry standard products. At this time, Capital...
Five9 with CRM systems, SSO applications, and recording solutions such as Calabrio or Verint. Support integration... with REST APIs, scripting, and system integrations. Knowledge of integrating Five9 with CRM, SSO, Calabrio/Verint, and 2Ring...
solution experience (Amazon Connect, Genesys, Verint, NICE, Calabrio) Basic experience with HTML/CSS, web technologies...
and with the recent Thoma Bravo acquisition and merger with Calabrio-you will play a key role in supporting integration activity...
research. Agent Desktop Software Solutions - prior experience working with CISCO, Calabrio, Annual Pay Range...
Desktop Software Solutions - prior experience working with CISCO, Calabrio, Annual Pay Range: 39,500 - 49,400 USD Annual...
, Verint, Genesys, Calabrio, Talkdesk, Aspect, or similar) Advanced Excel skills (pivot tables, XLOOKUP/VLOOKUP, complex...