Job Description: At Verint, we set the standard for understanding the unique fraud and security challenges... to the Company's sales database with account activity and status. Maintain a thorough ongoing knowledge of Verint products...
Job Description: At Verint, we set the standard for understanding the unique fraud and security challenges... of contact for all assigned tasks and projects at Wells Fargo. Embed within the Wells Fargo IT technical team for all Verint...
(e.g., Verint, Edison), ensuring content governance, version control, and compliance with internal and regulatory standards...
response) Call recording platforms (e.g. Verint) Voice Protocols: T1 & E1 ISDN PRI and QSIG, H323, MGCP, and SIP...
telephony industry experience with solutions like inContact, Nice, Verint, Genesys, Cisco, Avaya, Microsoft, Mitel, Broadsoft...
, Genysis, IEX, Verint, NICE, etc) Expert in Microsoft Excel, Word and PowerPoint Strong communication skills, with the...
or pharmacy environment Experience with Workforce planning software (IEX, VERINT, NICE) Must be eligible to work in the United...
with workforce management tools (e.g., Cisco Finesse, Calabrio, IEX, Verint, Aspect) preferred. Prior experience using call center...
issues Expert Knowledge of workforce forecasting methodologies and modeling techniques Significant experience with Verint...
integration/configuration. Proficiency with WFM platforms (e.g., Genesys WEM/WFM, NICE, Verint, Calabrio) and RTA tools...