Intervention (CTI) services for youth ages 11–17 with complex mental health needs and their families/caregivers, supporting... transitions from higher levels of care to community settings. CTI is a phased, time-limited care management model emphasizing...
Program (CTTP) combines Critical Time Intervention (CTI) with a Transitional Residential Setting (TRS) to ensure seamless... Support Specialist Ensure fidelity to the CTI model and promote strengths-based, family-driven, and trauma-informed practices...
and Responsibilities: Identify and capitalize on new business opportunities, emphasizing Intel 471’s comprehensive suite of CTI.... Clearly communicate Intel 471’s CTI capabilities through demos, conversations, and presentations. Ensure customer...
and detection teams. Cross Functional Orchestration: Coordinate with CDOC other products (CTI, Redteam, Monitoring) and Legal... bidirectional feedback between CTI, Red Team, and CSIRT. Tooling & Case Management: Ensure consistent use of the incident/case...
Management (WFM), SMS, fax, and Salesforce CTI/Service Cloud Voice—to deliver scalable, secure, and omnichannel communication...
and integrating with third-party systems (CTI, chatbots, LMS, etc.). Familiarity with Salesforce data security models, permission.... Knowledge of CTI platforms and voice integrations within Salesforce environments. Background in regulated industries...
, IVR, Workforce Management, SIP, BYOC, CTI Integration, WebRTC, Softphones, Genesys Web Browser Extension and analytics...
, Email, etc.). Hands-on experience integrating OSvC with COTS platforms and cloud telephony systems (Genesys, IVR, SMS, CTI toolbar options...
contact-center platforms. Expertise in customer-information systems, IVR, CTI, and real-time data analytics. Strong grasp... preferred of the position Expertise in customer-information systems, IVR, CTI, and real-time data analytics. Strong grasp...
Information (CTI) identification, Critical Program Information (CPI) assessments, Critical Function (CF) analysis, supply chain... and ensure the plan is satisfactorily implemented at Government as well as contractor facilities where CTI and/or CPI reside...