such as;Ansys HFSS, Genesys, CST, MATLAB, or Python Experience and interest in one or more of the following areas: Receivers...
simulation platforms such as Ansys HFSS, Genesys, CST, MATLAB, or Python Experience and interest in one or more of the following...
center technologies (Amazon Connect, Talkdesk, Genesys, Five9, or similar platforms preferred). Strong understanding...
specifically in contact center technologies. Hands-on experience managing CCaaS platforms (e.g., Genesys Cloud, NICE inContact...
Solutions Architect / AI Architect Contact Center (Genesys & Agentic AI) Seattle, WA Full Time Job Summary..., with strong expertise in Genesys platforms and Agentic AI solutions. The ideal candidate will design, architect, and lead intelligent...
platforms such as Genesys, NICE/inContact, Amazon Connect, and Twilio using SIP/WebRTC and REST/event-driven APIs. Develop.... Expertise in Apex, LWC, Omni-Channel, Open CTI, and telephony integrations with Genesys/NICE/Amazon Connect/Twilio...
, and AI Solutions. Experience in Amazon Connect, Genesys, or LivePerson would be preferable. Ability to communicate effectively... of experience configuring and managing systems like Phones| Chat| chatbots| and AI Solutions. Experience in Amazon Connect| Genesys...
, including Oracle Utilities CCS, Genesys Cloud CX, customer portals, payment platforms, and analytics. This role defines...-to-end architecture for Oracle CCS, Genesys Cloud CX, portals, payments, and outbound communications Define customer data...
Job Title: Program Manager CCaaS (Genesys) Location: Newtown Square, PA Work Model: Hybrid Onsite 2 3 days per week... end-to-end implementation and migration from legacy contact center platforms to Genesys. The ideal candidate will bring...
Title: L3 Support Engineer Genesys Contact Center Platform Location: Spring, TX Duration : Contract Role Summary...: The L3 Support Engineer will be responsible for providing third-level technical support for the Genesys Contact Center...