Senior Operations Manager
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
/ systems (i.e. CMS/IEX, Nice, Verint, Blue Pumpkin, etc.). Client relations. Leadership and people-management skills. Project...
, etc...) and other call center-specific software / systems (i.e. CMS/IEX, NICE, VERINT, etc.). â— Supervisory and people-management skills...
. Bring a proven track record of implementing and optimizing WFM tools and platforms (NICE, Verint, Assembled, Genesys...
optimizing tools for large-scale operational impact. You have experience with WFM tools such as Assembled, Verint, Alvaria...
Job Description: At Verint, we believe customer engagement is the core of every global brand. Our mission is to help... and local regulations #LI-BM1 MIN: 160,000 MAX: 180,000 About Us: At Verint, we believe customer engagement is the core...
Contact Center solutions such as Genesys, NICE, Verint, or Cisco. 2+ years of experience with SIP (Session Initiation...
, and expertise in telephony and workforce management platforms, specifically Five9 or similar systems and Verint Workforce Management... Five9 dashboards and Verint WFM tools. · Adjust schedules, skill assignments, and routing strategies to maintain service...
in call center operations and experience with Workforce Management process and tools experience (i.e. Verint, Calabrio...
camera, dsc, siveillance, verint, powerseries, powerg, intrusion, network video, xprotect, vms, securos, Electrical wiring...
, verint, powerseries, powerg, intrusion, network video, xprotect, vms, securos, Electrical wiring, avigilon, genetec security...