Experience CX platforms (AWS, Verint, CRM solutions, etc.) Ability to translate complex concepts into clear CX business value...
for: Network (wireline, wireless, circuits, internet, SD-WAN) CCaaS platforms (e.g., Genesys, Amazon Connect, Verint, NICE...
staffing) used to drive staffing decisions and queue performance in real time. Experience utilizing WFM tools such as Verint...
in WFM software (e.g., NICE IEX, Verint, Genesys WFM, or similar). Strong Excel skills (pivot tables, VLOOKUPs, charts...
. Advanced knowledge of WFM software, including IEX, Verint, or other scheduling tools. Strong data analysis skills, including...
, or lead-based sales environments Verint experience HIGH PREFERRED Experience supporting blended sales + service teams... Strong familiarity with industry leading WFM platforms with a preference towards Verint . SQL/Python or automation experience...
systems like Verint/Five9, and presentation development Work Location Lehi, Utah The above locations are eligible offices...
Job Description: At Verint, we are revolutionizing the way organizations connect with their customers, and we empower... and we're looking to bring on an experienced Account Executive to drive revenue and hunt new business for Verint, with a focus...
., fraudster match, synthetic speech detection). Verint: Listen to a reasonable sample of historical call recordings (3–5... biometrics, authentication tools, or fraud detection solutions. Familiarity with Verint or similar call recording platforms...
Connect, AWS Bedrock, Amazon Kinesis, Salesforce, Verint, and related AWS GovCloud services within a FedRAMP High (IL4... to downstream systems including Bedrock, Salesforce, Verint, and QuickSight Perform integration testing for near-real-time Lambda...