with Avaya, Verint or other Quality platform Comfortable working in a high-volume role Demonstrated ability to prioritize tasks...
with Avaya, Verint or other Quality platform Comfortable working in a high-volume role Demonstrated ability to prioritize tasks...
with Avaya, Verint or other Quality platform Comfortable working in a high-volume role Demonstrated ability to prioritize tasks...
integrations (Cisco telephony systems, Verint, iEX, B&S) Working with SQL and ETL data applications, including IICS Data...
(Cisco telephony systems, Verint, iEX, B&S) Working with SQL and ETL data applications, including IICS Data Integrations...
Proficiency in WFM platforms (e.g., Calabrio, NICE, Verint) Ability to work independently and manage multiple priorities...
& global contact center. Proficiency in workforce management software (e.g. NICE/IEX, Aspect, Verint, Genesys, Calabrio...
correlation modeling Preferred Working knowledge of Verint Workforce Management Software About the Team: About Blue Shield...
you to advance as your expertise increases. Convergint is proficient with alarms (DMP and ICT) CCTV (AXIS, Milestone, Verint...
, and quality monitoring of assigned ACRs Assist ACRs in understanding and using EPIC EMR, Verint, Salesforce, Cisco, and other PAC...