Manager, Intelligence
to Everbridge, SharePoint, Zendesk and a high-level competency with MS Office tools. Knowledge of Google Earth and Maps Data...
to Everbridge, SharePoint, Zendesk and a high-level competency with MS Office tools. Knowledge of Google Earth and Maps Data...
using Zendesk or similar support ticketing platforms. A flair for design and resource creation (e.g., experience...
and cloud platforms such as Azure, Office 365, SharePoint Online, VOIP communications platforms, Zendesk, and CRM systems..., SharePoint Online o Cloud-based communication platforms (Microsoft Teams, Net2Phone, Nextiva) o Zendesk or comparable...
and maintain client processes Monitors queues for new case assignments using tools such as Salesforce.com and Zendesk. Utilize...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...
., ServiceNow, Zendesk, Jira Service Desk). Ability to exercise a high degree of independent judgment on matters of company-wide...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...
of customer service positions. Interested in commercial fiction and/or ecommerce. Guru, Zendesk, and Talkdesk experience...
to learn new CRM/Ticketing tools (e.g., Zendesk, Intercom, Salesforce) quickly. Problem Solving: The ability to think... experience using modern support tools like Intercom, Slack, and Zendesk. Why Join Us? Build the Future: You aren't just...
, or training modules from scratch. Tech Stack: Familiarity with managing teams on Zendesk, Intercom, or similar modern CX...