any issues related to our software, hardware, or network. Utilize Zendesk to manage and respond to IT support tickets.... Qualifications: A minimum of 2 years of experience in IT support or a related role. Expertise in Zendesk, ITSM, and Windows...
Nice to Haves Workato Expertise/Certifications Hands-on Zendesk experience (macros, triggers, custom objects...
), ticketing systems (Zendesk), and web conferencing tools (MS Teams). Proven knowledge of the software development lifecycle...
such as Gainsight, Zendesk, or Salesforce. Comfortable with automation, workflows, APIs, and reporting tools. Familiar with integration...
to Everbridge, SharePoint, Zendesk and a high-level competency with MS Office tools. Knowledge of Google Earth and Maps Data...
using Zendesk or similar support ticketing platforms. A flair for design and resource creation (e.g., experience...
and cloud platforms such as Azure, Office 365, SharePoint Online, VOIP communications platforms, Zendesk, and CRM systems..., SharePoint Online o Cloud-based communication platforms (Microsoft Teams, Net2Phone, Nextiva) o Zendesk or comparable...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...
of customer service positions. Interested in commercial fiction and/or ecommerce. Guru, Zendesk, and Talkdesk experience...
across internal systems (Sara, Web Tracker, Salesforce, Zendesk) Verify contractor compliance with client guidelines and ensure... to use SARA Plus, Web Tracker, Zendesk, Five 9, Zoho, and Sales Force;we are willing to train the right candidate...