Care Coordinator - NYC
Privacy & Security - preferred but not required Experience in Zendesk, Spruce, and/or Slack - preferred...
Privacy & Security - preferred but not required Experience in Zendesk, Spruce, and/or Slack - preferred...
, and successfully manage projects with a sense of urgency Experience with Zendesk or CRM is a plus Benefits Fundamentals: Medical...
. Strong experience with Zendesk and/or Salesforce strongly preferred. Certified Salesforce Administrator a plus. You are familiar...
metrics and insights to internal and external stakeholders Work within Zendesk Workforce Management to ensure individual... business objectives Experience with ERPs (Dynamics or SAP), Zendesk CRM or similar CX ticketing platform, retailer platforms...
tools such as Zendesk or similar ticketing and reporting platforms. Why this role Impact: You'll lead the charge...
;strong facilitation and risk/issue management Bonus: CX/Support stack (Zendesk/Salesforce), analytics, contact center/telephony...
-paced environment Experience with ticketing systems such as Salesforce ServiceCloud, ZenDesk, or ServiceNow (ServiceNow...
platforms (e.g., ServiceNow, Zendesk), remote support tools, and general networking/desktop environments. Collaboration...
to collaborate effectively. Technologies You'll Use Jira, Google Workspace, Slack, Zendesk, Salesforce, Looker, Sigma, Figma...
working with customer service tool data sets (e.g., Zendesk) Hands-on experience running A/B tests and experiment design...