IT Business Analyst (Bogotá)
. Avaya, Siebel, Genesys, Siebel, SAP);- EAI tools (e.g. WebMethods, TIBCO);- reporting/business intelligence tools (e.g...
. Avaya, Siebel, Genesys, Siebel, SAP);- EAI tools (e.g. WebMethods, TIBCO);- reporting/business intelligence tools (e.g...
, Payment, etc.) and the Contact Center (Genesys Cloud). We are seeking a talented professional to join this innovative...
in Business, Information Technology, Engineering, or a related field. Experience with contact center platforms such as Genesys...
- Contact center product knowledge of other platforms (Genesys, Cisco, Avaya, Twilio, etc.) - Experience with WorkForce...
: Enterprise applications (e.g. Avaya, Siebel, Genesys, Siebel, SAP);EAI tools (e.g. WebMethods, TIBCO);reporting/business...
of managed services based on Genesys Cloud CX and other CCaaS platforms. In this role, you will work closely with delivery teams... with Genesys Cloud CX consultants, engineers, and support teams to track service activities and delivery progress. Monitor service...
, Genesys, TSYS, Shaw, or similar systems is a plus....
expert integrating Genesys platforms with GCP-based AI services, leveraging the RASA framework as a corecomponent to build... and conversational performance Integrations & APIs Design and implement RESTful APIs, microservices, and middleware Integrate Genesys...
: 3 years of experience working with the LiveVox, NiCE, Genesys, Five9, Alvaria, TCN or similar. Knowledge of cloud...