is needed Customer First, LLC is hiring a Customer Experience Associate to support our integral customer community through Zendesk....so/r/eqMj2l What you’ll do - Support customers in Zendesk across key ticket types: damaged items, delivered...
. You will employ general support methodologies while developing proficiency in using tools like Zendesk and Jira. With the support..., process, and track client interactions in Zendesk and JIRA for accurate records and continuous improvement. - Contribute...
our platform — working with tools like Zendesk, Postman, FullStory, and SQL to diagnose and resolve issues. If you’re a sharp.... - Document resolutions and update internal Zendesk macros and knowledge base articles. - Identify recurring issues and propose...
level of accuracy - VBA macros a plus - Extensive knowledge of Zendesk or similar CMS - Ability to create reports ind...
is hiring a Customer Experience Associate to support our integral customer community through Zendesk. You’ll handle high-volume... What you’ll do - Support customers in Zendesk across key ticket types: damaged items, delivered-but-not-received, quality/shelf...
of education and experience - Zendesk, LiveAgent or Jira experience is a plus Work Conditions - Remote, work-from-home...
our platform — working with tools like Zendesk, Postman, FullStory, and SQL to diagnose and resolve issues. If you’re a sharp.... - Document resolutions and update internal Zendesk macros and knowledge base articles. - Identify recurring issues and propose...
. SAP & Zendesk preferred. - Interpreting KPI'S - High level of English - Excellent written and verbal communication...
, Hootsuite, Zendesk, Intercom, or similar) is a plus....
, Splunk, Solarwinds, etc. Experience in ticketing systems like Zendesk, Jira or ServiceNow, ITIL processes and implementing...