is required. Nice to Have: Familiarity with ticketing systems (e.g., Zendesk, Jira, ServiceNow). Basic understanding of cloud...
integrations. Experience with ticketing systems (Zendesk, Jira, Freshdesk) and CRM tools. Strong problem-solving and analytical...
cases, workflows, and solutions in our CRM system (e.g., Gorgias, Zendesk, or similar). Identify patterns in customer... skills with the ability to adapt tone to the Kitsch brand voice. Experience with helpdesk platforms (e.g., Gorgias, Zendesk...
and opportunities for improvement Software/Platforms/Tools: Helpdesk or ticketing systems (e.g., Gorgias, Zendesk, or similar...
, Zendesk, or similar) Shopify or similar eCommerce platforms Google Workspace (Docs, Sheets, Gmail) Slack or similar team...
automation). Systems Knowledge: Familiarity with CRM and CX systems like Salesforce, Zendesk, or Gainsight. Problem Solver...
platforms (e.g., Gorgias, Zendesk) Experience in retail eCommerce or direct-to-consumer operations preferred Proficiency... programs Tools & Software CRM tools: Gorgias, Zendesk Ticketing systems and macro management Learning management systems...
systems such as Zendesk, Freshdesk, or similar is a plus. Benefits 💰 Competitive salary: Based on experience...
, Splunk, Solarwinds, etc. Experience in ticketing systems like Zendesk, Jira or ServiceNow, ITIL processes and implementing...
) Proficiency with CRM tools (Salesforce) Experience working with Excel and ticketing systems (Zendesk) Experience with payment...