calculations and country assumptions. Knowledge of Pluxee tools such as Genesys, Service Cloud, Pluxee Connect, the Pluxee app...
, Software Engineering, or related field 7+ years of experience working with CCaaS platforms (e.g., Genesys Cloud, Amazon...
in Dialogflow ES, Genesys Cloud Digital Bot Connector, AWS Lambda, and API/webhook integrations. The role will focus on developing... and maintain conversational AI and IVR solutions using Dialogflow ES and Genesys Cloud. Integrate bots with Genesys Digital Bot...
? Experience deploying Voice and Non-Voice Contact center applications like Genesys Engage, Amazon Connect, Cisco Webex Contact...
or enterprise customer engagement platforms (e.g. Genesys, NICE, or similar) is highly desirable, but the primary expertise...
from below) Experience deploying Voice and Non-Voice Contact center applications like Genesys Engage, Amazon Connect, Cisco Webex Contact...
, maintenance, and Level 3 support of enterprise applications that power our contact center operations across Cisco and Genesys..., and VXML application development. Work with Genesys Platform SDK (PSDK) for integration with Genesys contact center...
and/or workforce management environment systems, terminology and processes. Genesys or WFM System experience preferred Technical...
like Genesys Cloud, Amazon Connect, or NICE CXone Proven ability to manage multiple projects and priorities in a fast-paced...
like Genesys Cloud, Amazon Connect, or NICE CXone Proven ability to manage multiple projects and priorities in a fast-paced...