Senior Salesforce Integrations Analyst — Ai Ops
Genesys is seeking a Senior Business Analyst focused on enterprise integrations and Salesforce platforms to support...
Genesys is seeking a Senior Business Analyst focused on enterprise integrations and Salesforce platforms to support...
Genesys seeks a Senior Solutions Consultant in Mexico to partner with enterprise customers, uncover CX challenges... architectures, and guiding AI transformations using Genesys Cloud and related platforms. #J--Ljbffr...
Genesys seeks a Senior Solutions Consultant in Mexico to partner with enterprise customers, uncover CX challenges... architectures, and guiding AI transformations using Genesys Cloud and related platforms. #J--Ljbffr...
, Genesys, or equivalent) and advanced MS Excel skills.Proven track record building staffing plans and headcount business cases...
integrations beyond the level required for day-to-day CXone workflow development. - Experience with Genesys, Amazon Connect, Five9..., or other enterprise CCaaS platforms in addition to NICE CXone. - Experience participating in migrations from Genesys, Five9, Amazon...
? Experience deploying Voice and Non-Voice Contact center applications like Genesys Engage, Amazon Connect, Cisco Webex Contact...
Workforce Management Platforms (NICE, Verint, Genesys, Calabrio, etc.) Multi-site and high-volume Contact Center environments...
. Advanced Excel and MS Office skills. Experience with Genesys and Avaya. Familiar with Six Sigma processes. We offer: Gross...
managing CCaaS platforms like Genesys Cloud, Amazon Connect, or NICE CXoneProven ability to manage multiple projects...
, including FAO, Genesys or ISO. Intermediate English (B2). Intermediate MS Office skills. Benefits CIMMYT...