Strategy & Consulting - Global Network - Song - Service - Google Contact Center Ai Manager/Seni
, Nuance, Khoros) and CCaaS solutions (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr). Proven record of building Gen‐AI use...
, Nuance, Khoros) and CCaaS solutions (Genesys, Amazon Connect, Avaya, Cisco, Sprinklr). Proven record of building Gen‐AI use...
, HNCare, Genesys y HCM Experience on Sales Order Excellent communication, both verbal and written in Spanish Teamwork...
platforms, such as Genesys, Zendesk, Amazon Connect, Avaya, and NICE Agile and continuous improvement methodologies, including...
to analyze circuits using circuit simulation software (ie. ADS, Pspice, Ansoft, HFSS, Genesys, Microwave Office, Matlab, Mathcad...
solutions with deep expertise in at least one platform such as Five9, Genesys Cloud, Amazon Connect, or NICE CXone. Expertise...
-on experience implementing CCaaS solutions, with deep expertise in at least one platform such as Five9, Genesys Cloud, Amazon...
of managed services based on Genesys Cloud CX and other CCaaS platforms. In this role, you will work closely with delivery teams... with Genesys Cloud CX consultants, engineers, and support teams to track service activities and delivery progress. Monitor service...
platforms (e.g., Genesys Cloud, Amazon Connect, NICE CXone) Strong programming and integration skills (Node.js, TypeScript...
like Genesys Cloud, Amazon Connect, or NICE CXone Proven ability to manage multiple projects and priorities in a fast-paced...
like Genesys Cloud, Amazon Connect, or NICE CXone Proven ability to manage multiple projects and priorities in a fast-paced...