to advanced experience in Support model (L2+/L3) Good exposure to production tooling (ticking/monitoring) like Jira, ServiceNow...
: Moogsoft, Big Panda, UiPath, ServiceNow ACC, Robotic Processing, Artificial Intelligence (AI) and Machine Learning (ML...
a combination of different knowledge assets & portals. Own and manage healthy ServiceNow and SharePoint knowledge libraries... understanding of KM tools /systems (ServiceNow, SharePoint expertise required), other Content Management tools & Content Management...
, Checknanny or AppDynamics. 5. Ticketing Systems: Experience with tools like ServiceNow, Jira or Remedy for incident and change...
with ticketing platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar. Able...
monitoring tools, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic... languages such as SQL, python, and UNIX shell scripts. Proficiency in updating documentation and issue history in ServiceNow...
monitoring tools, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic... languages such as SQL, python, and UNIX shell scripts. Proficiency in updating documentation and issue history in ServiceNow...
into the ServiceNow ITSM system. Install, setup, and configure end-users’ assigned IT hardware including (PCs / Laptops... to use Incident Management System (ServiceNow). Previous experience setting up, configuring, and troubleshooting, Microsoft...
with ServiceNow Service Catalog Authoring Exposure to data classification and data taxonomy (PII, PHI, etc) Experience with Immuta...
monitoring tools, dashboards and navigation of tools (such as ServiceNow, Dataminer, Moogsoft, KPI Dashboards [Grafana, New Relic... languages such as SQL, python, and UNIX shell scripts. Proficiency in updating documentation and issue history in ServiceNow...