, ensuring every interaction feels seamless and premium Utilize leading CX technology (e.g., Shopify, Gorgias, Zendesk...
Experience using other applications such as Slack, Zendesk, Jira, Looker is a plus Additional Information...
and community management. Intermediate knowledge of CRM systems (e.g., Zendesk, Salesforce preferred). Intermediate knowledge...
, and digital TV technology Experience with Zendesk preferred Proficiency with G Suite and demonstrated competency in learning...
(i.e., Zendesk, Ironclad, Slack, Google Drive, Adobe, Brightflag, etc.) Knowledge of legal terminology, practices, and documentation...
: You are technically competent at troubleshooting. Tools: Proven experience with ticketing systems (e.g., Jira, Zendesk, HubSpot...
at troubleshooting. Tools: Proven experience with ticketing systems (e.g., Jira, Zendesk, HubSpot) and an understanding of Support KPIs...
) An understanding of Rest APIs, including the ability to troubleshoot Experience with Jira, Confluence, and Zendesk Familiarity...) to solve customer problems Experience with Jira and Zendesk SQL knowledge Able to troubleshoot networking and communication...
. ManageEngine ServiceDesk Plus 7. SysAid 8. TOPdesk 9. SolarWinds Service Desk 10. Zendesk for ITSM Nice to have: · MS...
: Zendesk, Dialpad, or Front Benefits Competitive Salary: Based on experience and skills Remote Work: Fully remote—work...