platforms - experience with support ticketing systems such as Jira, ServiceNow, Zendesk or similar. Able and comfortable...
. Working experience with ticketing tools like ZenDesk Service now. Excellent verbal and written communication skills. Ability...
experience with a ticketing system (Zendesk, Jira, etc.) Comfortable with editing and subtitle/caption software, (Adobe Premiere...
). Experience using Zendesk or other ticketing platforms is a plus. Strong commitment to service excellence. Ability to clearly...
by providing initial support for employees for all HR inquiries and requests via Workday, and Zendesk. Triage and action Workday...
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
: Handle 50–100 daily tickets via Zendesk, Freshdesk, Salesforce Service Cloud, or Help Scout. Respond to inquiries... with at least one ticketing platform (Zendesk, Freshdesk, Salesforce Service Cloud). Strong typing and multitasking skills. Proficiency...
, and chats through platforms like Zendesk, Freshdesk, Jira Service Desk, or ServiceNow. Diagnose and resolve Level 1/Level 2... (Zendesk, Jira, ServiceNow). Familiarity with SaaS applications, networking basics, or operating systems (Windows, macOS...
, chats, emails and SMS) A general understanding of content moderation. Intermediate knowledge of CRM systems (i.e. Zendesk...
as needed via Zendesk ticketing tool. Maintain and update SOPs, job aids, and HR documentation as needed. Contribute to global...