tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
working with cross-functional teams or in a remote setting. Familiarity with ticketing systems like Zendesk. Familiarity...
issues Experience handling IT support tickets using platforms like ServiceNow, Zendesk, or similar systems Familiarity...
tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
tools such as Jira, ServiceNow, or Zendesk. Background in technical support, helpdesk, or incident response environments...
all steps, resolutions, and communications clearly (e.g., Zendesk, ServiceNow) Escalate unresolved issues to subject matter...
heavily in Boldr Experience with Hubspot is a plus. Experience optimizing platforms such as ZenDesk, TalkDesk, Shopify...
platforms Exposure to ITSMticketing tools like NinjaOne, Zendesk, or Jira Familiarity with basic network troubleshooting...
working with Jira, Zendesk, and other business applications integrating to Workday....
patterns. (Proficiency in Excel/Google Sheets is required;SQL is a plus). Familiarity with support platforms (Zendesk...