and metrics, obtained from mostly the ServiceNow ITSM tool, Avaya and AWS. Involves development and preparation of information...
; Point of Contact (POC) for vendor engagements with Avaya business unit and supplier; mitigating supply base risk i.e. change...
center setting. Experience working with Workday, Dimensions, Virtual Roster, Opera, Dimension, and Avaya. Prior payroll...
, Oakland Coliseum, Avaya Stadium, SAP Center, Stanford University, Stockton Arena, San Jose International Airport...
. Cloud contact center experience with platforms such as Mitel, Avaya, Cisco, Amazon Connect, Genesys, Ameyo, Talkdesk, Ring...
: Associate degree with 2 years of experience. IEX TotalView/ Avaya Contact Center Management/Five 9’s (or similar Workforce...
is a required asset. Knowledge or experience with competitive solutions including Ring Central, 8x8, Cisco, Avaya, Zoom, Dialpad...
, Avaya site administration and EPIC EMR for end user support. Assists analyst or TSP leads/client engineering involving...
and integrity in all reporting processes - Assist supporting an a large Cisco to Avaya migrations Qualifications: - Bachelor...
certification at IAT level II, Security+ CE or equivalent to meet requirement. Experience with one or multiple Cisco, Avaya...), Oracle Session Border Controller (SBC) and Avaya Aura Application Server. Expertise in SIP internetworking signaling...