Workforce Management, Real Time Adherence
Distributors, IVR systems such as Avaya, CISCO, or Twilio Flex) Good working knowledge of Excel, and the ability to organize...
Distributors, IVR systems such as Avaya, CISCO, or Twilio Flex) Good working knowledge of Excel, and the ability to organize...
Distributors, IVR systems such as Avaya, CISCO, or Twilio Flex) Good working knowledge of Excel, and the ability to organize...
. Partner with IT to manage Avaya One-X Communicator Software for call center updates. Serve as the coordinator of the...
or related field Experience with an Avaya Phone System Bilingual language fluency Ergonomics: This position works...
platform Demonstrated proficiency with the Avaya ACD and CMS Experience with quality control and audit processes in a federal...
routers (Cisco, Avaya/Extreme, Juniper), switches, firewalls (Cisco, Juniper, Fortinet), and WLAN technologies (Cisco, Aruba...
, testing, and auditing processes. Technology Expertise: Proficiency in routers (Cisco, Avaya/Extreme, Juniper), switches...
). Additionally, any one of the following are preferred, but not required: Avaya ACA / Avaya ACIS, CompTIA Network+, Comp TIA, Project...
infrastructure includes: 170 Polycom and Windows based MTR endpoints and a 300-port RMX Avaya CM 8.1 with 80+ gateways Avaya...
. Telecommunications equipment, including Avaya phone system, Spectralink and desktop phones CRMC network infrastructure, including...