environments and related integrations, as applicable, including platforms such as Salesforce, ServiceNow, Calabrio, and Webex...
Five9 Experience with one or more of the following Workforce Optimization platforms NICE Verint Calabrio Travel 25...
, Fireflies, Cluely, and Calabrio rely on AssemblyAI to ship production-ready voice AI. We're at an inflection point in Speech...
scheduling accuracy and promote standard work. Perform a minimum of three Calabrio phone audits for each direct report monthly...
of three or more years of relevant experience working in a contact center preferred. Previous Calabrio experience preferred...
CCAI, NICE CXone, Verint, Calabrio, CRMs, and process automation technologies \n What You'll Be Doing Develop...
Cisco Unified Intelligence Center program. Solid understanding or ability to learn Calabrio program. Ability...
to WFM platforms (e.g., Calabrio, NICE, Alvaria, Planbase), with the ability to go beyond their limits Experience in fast...
scheduling accuracy and promote standard work. Perform a minimum of three Calabrio phone audits for each direct report monthly...
, and SLAs, applying knowledge of AI-powered forecasting models. Utilize workforce management tools/software (i.e., Calabrio WFM...