, produce and market innovative medicines, solutions and services in more than 110 countries and regions. Direct... responsibility for designing, managing, and maintaining customer success solutions to drive retention, reduce churn, and increase...
CSATSolutions has always emphasized that outstanding people are the key to our success. We know that outstanding... spirit, CSATSolutions may have a career for you. We invite you to explore the current opportunities available at CSAT...
CSATSolutions has always emphasized that outstanding people are the key to our success. We know that outstanding... spirit, CSATSolutions may have a career for you. We invite you to explore the current opportunities available at CSAT...
CSATSolutions has always emphasized that outstanding people are the key to our success. We know that outstanding... spirit, CSATSolutions may have a career for you. We invite you to explore the current opportunities available at CSAT...
CSATSolutions is seeking a highly skilled Senior Quality Engineer to join our Quality Engineering team. This role... and certifications: IPC-610, IPC7711/7721 Working Conditions and Essential Abilities & Functions Position is based at CSATSolutions...
into scalable, efficient solutions across the Salesforce ecosystem. This role requires hands-on experience with Salesforce core... with Service Cloud teams on KPIs such as CSAT, AHT, and routing accuracy. Agentforce Responsibilities Support functional...
new domain offerings/cross-sell to existing clients Build Industry partnerships and come up with new offerings, solutions... and cross sell Customer CSAT/Customer feedback/NPS Process Vertical utilization (Project utilizations) Cost...
solutions and support delivered with a concierge-level commitment to service excellence. We partner across all Teams... continuous learning, strategic thinking, and a genuine passion for enabling others, we transform IT solutions from a service...
patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes..., measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT...
customer feedback, including data-driven insights from metrics like NPS, CSAT, and engagement rates. Supporting the community.../solutions). Knowledge of Microsoft Excel and Google Sheets (Vlookup, Formulas, Pivot Tables, etc.) for data analysis...