successful implementation of solutions which achieve CBOs while exceeding customer satisfaction (CSAT) expectations. The AWS Professional... requirements and business objectives, designing and implementing tailored cloud solutions. You'll be a key player in the sales...
Intermediate working knowledge in cloud based DevSecOps solutions Intermediate knowledge of software lifecycle management... escalations and CSAT/NPS. Collaborate with peers, customers, and others on common opportunities to simplify, optimize...
incident rate, CSAT/NPS, DSAT close-loop, and publishes trends transparently. Change Leadership: Builds coalitions, coaches... community. Our 30,000 experts extract the power of technology to create immediate value and deliver solutions at the edge...
We Are: SureCost is the leading provider of pharmacy purchasing and inventory management solutions. Our SaaS platform helps pharmacies..., with accountability for retention and long-term success—not just utilization or CSAT Build trusted, executive-level relationships...
automation tools and self-service solutions. Track record of improving CSAT, reducing backlog, and increasing first-contact..., including SLA attainment, backlog health, fix timeframes, CSAT, and escalation trends. Provide regular executive updates. Use...
, ingenious, + more) and the ‘what’ (business goals and KPIs – CSAT, volume/productivity, initial response rate, adherence... unifications, raising your ideas and solutions to management Take part in interesting and challenging support-related projects...
), accelerates time-to-fulfill, raises CSAT/NPS, and improves forecast accuracy by turning demand signals into predictable, planned.../SLOs/XLAs;history of improving MTTR, time-to-fulfill, CSAT/NPS, and adoption at scale. Hands-on experience running VoC...
marketing program that drives retention, expansion, and advocacy—fuelling CSAT, case studies, and earned media. Own the.... Exceptional storytelling ability—adept at translating complex technology and data-driven solutions into compelling, human...
Market Execution & Solutions Collaborate with Zscaler account teams (e.g. Sales Reps and Sales Engineers) to identify... and performing deal structures with respective account teams. Understand the Zscaler product suite and be able to develop solutions...
Compensation: $65-$85/hr. We have partnered with our client in their search for a client-facing Salesforce Solutions Architect... and executive updates Architect pragmatic solutions across Sales Cloud, Service Cloud, Data Cloud, and Agentforce aligned...