focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging... & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage software...
that improve customer experience. Collect CSAT/CES feedback post-renewal and act on insights to improve process ease and quality... is a global provider of mission-critical, industry-specific software solutions. Aptean’ s purpose-built ERP and supply chain...
rate, CSAT, SLA compliance). Develop and maintain SOPs, troubleshooting guides, and training materials. Serve as a super... with IT and system administrators to diagnose system bugs or process gaps and recommend solutions. Requirements 5+ years...
and technical requirements of proposed project solutions based on project schedules and expectations set with the client Project... Folder Management: Manage and maintain project documentation repositories CSAT Reporting: Deliver and collect client...
Job Description: Modern Workplace Solutions Architect Overview We are seeking a Modern Workplace Solutions... Architect to design, implement, and optimize enterprise workplace solutions that integrate digital experience, IT infrastructure...
clients, ensuring they maximize the value of our marketing and analytics solutions. The CSM will raise client issues... evolution of our automotive solutions. Primary Accountabilities: Manage a portfolio of automotive dealership and group...
to guide our teams in developing impactful solutions to modernize IT products and solutions for our Federal clients at the... requirements consistent with DoS standards. Measure impact: Define and report product OKRs (adoption, satisfaction/CSAT, cycle...
Sector Solutions (PSS) & Gov Cloud (US-only) Industries OmniStudio / Industry Platform Revenue Cloud (CPQ, Billing... at least one of: Public Sector Solutions / Government Cloud Salesforce Industries / OmniStudio Revenue Cloud (CPQ & Billing) Proven track...
, CSAT) Enjoy problem solving to understand what your customer is looking to solve for, mapping solutions to the gaps... and easier. What We Do Our automated solutions help everyone touching the Salesforce DevOps pipeline to reduce manual...
focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging.... CSAT Timely customer resolution as per TAT Zero escalation Í Í Mandatory Skills: JIRA . Experience: 5-8 Years...