Company Overview ​At Motorola Solutions, we believe that everything starts with our people. We’re a global close-knit..., and AI-readiness metrics. Growth in digital engagement and customer satisfaction (CSAT). Expansion of KCS adoption across Customer...
on building innovative solutions that address clients' most complex digital transformation needs. Leveraging our holistic... project timeliness, quality or cost Develop alternate plans/ solutions to be implemented as per root cause analysis...
or other lines of business within MCU such as Commercial Lending, Finance, Marketing, Underwriting, Member Solutions, Training, Human... role builds referral networks, partners with branch and digital channels, structures credit‑appropriate solutions, gathers...
with Engineering and Design to translate customer problems into scalable, performant, and intuitive product solutions. Preferred... and improving product metrics such as time-to-value, performance benchmarks (P95 latency, error rates), user satisfaction (NPS/CSAT...
to launch success metrics. Measure enablement effectiveness with KPIs (time-to-production, launch velocity, adoption, CSAT... or AI-driven company. Hands-on experience with LOS or point solutions (Encompass, Ellie Mae, or equivalent) or integrations...
focused on building innovative solutions that address clients' most complex digital transformation needs. Leveraging... on boarding & implementation, throughput %, Adherence to the schedule/ release plan 2. Quality & CSAT On-Time Delivery, Manage...
Architecture advisory capabilities to deliver unified Impact and Expert Services solutions. This organization is central... satisfaction (CSAT), Net Promoter Score (NPS), Gross Revenue Retention (GRR), and Impact bookings contribution Manage revenue...
to deliver high-quality technology solutions. The Digital Workplace Team, part of the Infrastructure & Cloud Services... technology solutions. This role translates the Digital Workplace vision into actionable solutions by aligning processes, IT...
on key support metrics, including ticket turnaround time, customer satisfaction (CSAT), and self-service utilization rates... implementation of new solutions to enhance the learning and support experience. Conducts detailed analysis of training needs, market...
on completed tickets, resolution met, CSAT (customer satisfaction) and ticket utilization set forth by their direct manager... and methods of support delivery to provide accurate solutions to customers Adhere to ticketing processes and documents issues...