prioritization rules that align supply with business demand. Champion candidate and hiring-team experience. Use CSAT/NPS, drop-off... challenges - improving efficiency, contributing solutions, and driving results for your team, our company, and our customers...
Lugar:
Durham, NC | 07/12/2025 18:12:57 PM | Salario: S/. No Especificado | Empresa:
Avalara through digital equity and social justice, KCIT offers innovative solutions that engage, empower, and serve our residents... has a focus of delivering smart technology solutions that support customers, building stronger communities through innovation...
Lugar:
Seattle, WA | 07/12/2025 18:12:47 PM | Salario: S/. $113930.75 - 144413.98 per year | Empresa:
King County, improving NPS or CSAT, and capturing cross-functional success stories. Actively position Endava as a leading industry player... FS commercial solutions, including digital and AI-enabled offerings. Pilot and embed new industry operating models...
-native, intelligent CX solutions across member services, provider support, care management, and clinical operations. Key..., prioritization, sprint planning, and release readiness activities. Performance Management Own KPIs such as AHT, FCR, CSAT/NPS...
, operations, technology, and compliance to deliver human‑centered solutions at enterprise scale – and coach business partners..., technology, compliance, and change management;ensure solutions are feasible, scalable, and aligned to objectives. Coach...
Lugar:
Buffalo, NY | 06/12/2025 22:12:13 PM | Salario: S/. $85800 - 143000 per year | Empresa:
M&T Banksolutions, identifies and mitigates risk areas, and sees issues through to full resolution. With a hands-on approach, this role... involves configuring and driving solutions while mentoring project teams to meet complex business and technical requirements...
solutions Analyze accurate measures of Customer Satisfaction (CSAT / NPS), and manage customer health;develop remediation... of pharmacy purchasing and inventory management solutions. We help pharmacies simplify purchasing and maximize profitability...
, and optimization of cloud-native, intelligent CX solutions across member services, provider support, care management, and clinical..., FCR, CSAT/NPS, IVR containment, and agent productivity;drive continuous improvement. Required Qualifications 10...
's performance metrics, including SLAs, CSAT, Quality, save rate, handle times, first contact resolution, availability..., etc.;communicate any barriers and drive potential solutions Lead internal projects, strategies and key results with a sense of urgency...
, improving NPS or CSAT, and capturing cross-functional success stories. Actively position Endava as a leading industry player... FS commercial solutions, including digital and AI-enabled offerings. Pilot and embed new industry operating models...