, CSAT scores, and SLA metrics Play a lead role in the development of technical support engineers from a career... jargon and complex data into practical solutions that improve outcomes for our clients....
: new logo, accounts, executive stakeholder, C level, project/program, technical, solutions, client, QBR, CSAT, portfolio...Who we are: Axtria is a global provider of services and solutions in data analytics, business consulting and software...
WHO WE ARE Founded in 1985, Seagull Scientific, LLC (“Seagull” or the “Company”) provides software solutions... skills to identify problems, find solutions, and improve relationships. You will play a key role in ensuring our customers...
. Strong analytical and problem-solving skills, with the ability to analyze data, identify trends, and propose solutions. Proven... customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases...
and software problems, perform trouble shooting per approved procedures, identify alternative solutions and take appropriate....) To ensure positive customer experience and CSAT through First Call Resolution and minimum rejected resolutions or Reopen Cases...
Operations Net Promoter Score (NPS) and Customer Satisfaction (CSAT) insights. Your area of listening will be focused in terms... and CSAT as key performance metrics. Fluency with dashboard requirements and planning in line with multiple stakeholder needs...
Palo Alto Networks' firewall solutions, including Panorama management platform, GlobalProtect VPN, and Threat Prevention... Solutions such as Cisco ISE and Cisco DUO.Experience with Cisco Nexus and Catalyst Series switches and Arista switches.Deep...
team and directly with customers to continually seek new solutions for their logistics challenges Engage with senior-level... Quarterly Business Review with your portfolio of accounts Continually drive customer CSAT scores for managed accounts Basic...
under SLM's scope. To add value and ensure positive customer satisfaction through accurate implementation of technical solutions... to quality standards, regulatory requirements and company policies (2.) To ensure positive customer experience and CSAT through...
team and directly with customers to continually seek new solutions for their logistics challenges Engage with senior-level... Quarterly Business Review with your portfolio of accounts Continually drive customer CSAT scores for managed accounts Basic...