tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage customer health, success plans, and engagement...
and utilization of tools (e.g., Gainsight, Salesforce) for tracking engagement, risks, and success metrics. - Lead and scale... communication, interpersonal, and conflict resolution skills. - Experience with customer success tools (e.g., Gainsight, Totango...
. -Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage customer health...
such as Gainsight, Salesforce, and product analytics platforms. Are comfortable operating in a fast-paced, matrixed environment...
, including Gainsight and related tools, drive actionable insights through data analytics, and optimize the end-to-end customer...: Administer, optimize, and manage the core CS systems, including Gainsight and integration with other tools. Optimize the...
such as Gainsight, Salesforce, and product analytics platforms. Are comfortable operating in a fast-paced, matrixed environment...
and updates to both internal and external stakeholders. Manage Success Planning in Gainsight, with familiarity of Salesforce...
with all relevant internal and external partners and stakeholders. · Leverage technology tools (e.g., Gainsight, Salesforce, Gong.... · Gainsight, Gong, or Salesforce user experience is a plus · Functional/technical skills in GenAI systems and AI prompting...
implementation of read-only access across CX platforms (Service Cloud, Clarizen, Gainsight). Support development of Control Tower...
technology tools (e.g., Gainsight, Salesforce, Gong) to manage client information, pipeline, and financial forecasts accurately... retention, adoption, and expansion with enterprise or strategic accounts. Hands-on experience with Gainsight, Gong...