such as Gainsight, Salesforce, and product analytics platforms. Are comfortable operating in a fast-paced, matrixed environment...
, including Gainsight and related tools, drive actionable insights through data analytics, and optimize the end-to-end customer...: Administer, optimize, and manage the core CS systems, including Gainsight and integration with other tools. Optimize the...
and updates to both internal and external stakeholders. Manage Success Planning in Gainsight, with familiarity of Salesforce...
implementation of read-only access across CX platforms (Service Cloud, Clarizen, Gainsight). Support development of Control Tower...
technology tools (e.g., Gainsight, Salesforce, Gong) to manage client information, pipeline, and financial forecasts accurately... retention, adoption, and expansion with enterprise or strategic accounts. Hands-on experience with Gainsight, Gong...
and updates to both internal and external stakeholders. Manage Success Planning in Gainsight, with familiarity of Salesforce...
with all relevant internal and external partners and stakeholders. · Leverage technology tools (e.g., Gainsight, Salesforce, Gong.... · Gainsight, Gong, or Salesforce user experience is a plus · Functional/technical skills in GenAI systems and AI prompting...
software (Salesforce preferred), CS Platform (ie Gainsight, ChurnZero) Subject matter expert in ERP product domains, including...
skills. Proficiency in AI-enabled success platforms (e.g., Gainsight, Salesforce, Gong Copilot tools) and data-driven...
/contracting industry experience;familiarity with CRM/CS tools (e.g., HubSpot, Salesforce, Gainsight);light data/BI skills...