Customer Success Director, Strategic Accounts
Genesys platform knowledge is a plus. Technical Skills Proficiency with: CRM platforms (Salesforce, Gainsight...
Genesys platform knowledge is a plus. Technical Skills Proficiency with: CRM platforms (Salesforce, Gainsight...
, MS Dynamics, SAP, Gainsight). Excellent visual and written communication;comfortable presenting AI strategies to VP...
.io or similar GTM tools (6sense, Gong, Outreach, HubSpot, Gainsight, Amplitude, Mixpanel, Notion, Asana, Klaviyo). Background...
. Drive advanced analytics to deliver executive insights. Lead Gainsight platform optimization including automation... of continuous improvement, innovation, and accountability focused on key business metrics. Experience with Gainsight, Salesforce...
with AI/ML-driven Customer Success platforms (e.g., Gainsight, Catalyst, Chorus) or a demonstrated ability to adopt and integrate...
where each team member managed a portfolio of 8-40 accounts. Experience using Gainsight. Passion for going above and beyond the call...
like Gainsight and Plan View to support a unified CRM ecosystem. Collaborate with Commercial Data teams to ensure seamless data flow... Qualifications: Experience with Salesforce Integrations or consolidations with other systems/software preferably with Gainsight...
and operational levels. Proficiency with CRM and Customer Success platforms such as Salesforce, Gainsight, HubSpot, or ChurnZero...
spanning Salesforce, Gainsight, Clarizen, custom-built applications, and the broader licensing and provisioning ecosystem...
processes -Proficiency in customer success tools (e.g., Gainsight, Totango) and CRM systems (e.g., Salesforce) to manage...