Sr Director, Customer Success
, mentoring, and conflict resolution. Experience with Gainsight. Skills Advanced interpersonal and communication skills...
, mentoring, and conflict resolution. Experience with Gainsight. Skills Advanced interpersonal and communication skills...
such as Salesforce and Gainsight to monitor customer health, adoption trends, and revenue impact, enabling data-driven decision-making... for customer success and long-term relationship building. Leverage tools daily (such as Gainsight, Gong, and Claude) to generate...
. Bonus Points: Experience with Salesforce, Gainsight, or other CRM and Customer Success platforms. Experience in a PLG...
we use: Absorb LMS, Salesforce, Gainsight, Zendesk, Calendly, Zoom, Teams, Adobe Acrobat Are you ready...
, Gainsight) preferred. ABOUT WAYSTAR Through a smart platform and better experience, Waystar helps providers simplify...
certification Updated knowledge of current accounting practices and changes in the industry Knowledge of Gainsight, Salesforce...
partners and stakeholders. Leverage technology tools (e.g., Gainsight, Salesforce, Gong) to manage client information... retention, adoption, and expansion with enterprise or strategic accounts. Hands-on experience with Gainsight, Gong...
Gainsight CS/PX, automation tools, AI agents, LMS platforms, and community systems Lead change management efforts tied... Operations, Digital CS, or scaled CS programs within a B2B SaaS environment Hands-on expertise with Gainsight CS/PX and modern...
with software and front-end development Excellent verbal and written communication skills Strong problem-solving skills Gainsight...
software (e.g., Salesforce, Gainsight, Gong) and other customer success tools. Ability to work autonomously...