365 Knowledge of tools like Gainsight or ChurnZero is preferred Must be able to travel within U.S. to visit key...
requirements into technical realities in key systems (think Salesforce, ChurnZero, Gainsight);defining the logic, testing the... Experience: Experience as either a power user, business admin, or technical admin of a Customer Success Platform (ex: Gainsight...
internally to advocate for customers’ needs. Leverage internal tools, including Gainsight, to archive customer activity...
or similar platforms (e.g., WalkMe, Gainsight PX) Strong understanding of Salesforce and its capabilities Light...
in your portfolio has a clear path to hiring success. Data-driven prioritization: Use data (Gainsight) and prioritization model...
markets. Deep expertise with Salesforce, modern CS platforms (e.g., Gainsight), BI tools, and enterprise-grade GTM tech...
Proficiency in CRM and customer success platforms (e.g., Gainsight) and familiarity with success metrics Experience managing...
(e.g., MEDDIC, Sandler, Challenger, or GAP Selling). Tech Stack Proficiency: Experience using Gainsight, Tableau...
teams on tech stack (Salesforce, Gong, Gainsight) enhancements, integrations, and system changes Partner with the...
with customer success platforms (e.g., Gainsight) and CRM systems Proven track record in strategic planning, customer lifecycle...