. Experience implementing Customer Success tools and CRMs (e.g., Salesforce, Gainsight, HubSpot, Vitally, or similar). Strategic...
Maintain accurate and up-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight.... Proficiency with CRM and customer success platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical...
with Salesforce, Conga, Gainsight, or similar commercial systems. Exposure to design thinking or customer journey mapping...
, Gainsight, etc). Ability to interpret healthcare data and use it to inform product strategy. Experience working with legal...
architecture experience with GTM SaaS solutions such as Zendesk, Salesforce, Adobe, Oracle, Gainsight, BigCommerce, Shopify 10-15...
Maintain accurate and up-to-date records of customer activity, engagement, and solution health using Salesforce, Gainsight.... Proficiency with CRM and customer success platforms (e.g., Salesforce, Gainsight, HubSpot). Working knowledge of technical...
, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. Basic Qualifications Ability... skills. Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure...
management solutions (Gainsight/Salesforce) (preferred) Collaborative team mentality with proven ability to execute across cross...
management solutions (Gainsight/Salesforce) (preferred) Collaborative team mentality with proven ability to execute across cross...
. Documenting all activity in a Customer Success Roadmap through Gainsight (internal Customer Relationship Management tool...