in one or more Customer Success platforms (e.g., Gainsight, ChurnZero, Planhat, etc.) preferred Ability to distill complex issues...
, Gainsight, Gong, Tableau to manage the effectiveness of CSM plays, activities & renewals. Basic Qualifications Ability... skills. Experience building plays and associated playbooks using Customer Success technologies such as Gainsight to measure...
and accountability. Comfortability using CRM and CS platforms (Salesforce, HubSpot, Gainsight, ChurnZero, or similar) and experimenting...
development (e.g., Gainsight, WalkMe) Lead change management initiatives and ensure successful implementation Create and execute...
/Excel/Word Experience with CRM tools such as Salesforce and Gainsight Competency with online communities and social...
together our customer community, Gainsight PX, and digital engagement channels to create a connected, scalable, and self... across Gainsight CC, PX, and Docebo, ensuring customers have intuitive, self-serve access to the resources they need. Develop tech...
requests into Salesforce into salesforce and Gainsight daily. Strategically monitor customer utilization trends and bring...
. Experience scaling a renewals function in a high-growth SaaS environment. Strong proficiency with Salesforce, CPQ, Gainsight...
reports using Salesforce and Partner Scorecard Gainsight. Recommend scalable and targeted solutions, including free and fee...-based resources. Maintain accurate records and time tracking in Salesforce.com and Gainsight. Travel as needed to engage...
and Gainsight Desired Qualifications: B.S. or B.A. Desired 3-5+ years’ experience in customer success or similar customer... and Gainsight Experience with or interest in learning about the housing industry, specifically new home development Team player...