Senior Director, Customer Success - Strategic Accounts
/Excel/Word Experience with CRM tools such as Salesforce and Gainsight Competency with online communities and social...
/Excel/Word Experience with CRM tools such as Salesforce and Gainsight Competency with online communities and social...
together our customer community, Gainsight PX, and digital engagement channels to create a connected, scalable, and self... across Gainsight CC, PX, and Docebo, ensuring customers have intuitive, self-serve access to the resources they need. Develop tech...
and accountability. Comfortability using CRM and CS platforms (Salesforce, HubSpot, Gainsight, ChurnZero, or similar) and experimenting...
. Experience scaling a renewals function in a high-growth SaaS environment. Strong proficiency with Salesforce, CPQ, Gainsight...
reports using Salesforce and Partner Scorecard Gainsight. Recommend scalable and targeted solutions, including free and fee...-based resources. Maintain accurate records and time tracking in Salesforce.com and Gainsight. Travel as needed to engage...
requests into Salesforce into salesforce and Gainsight daily. Strategically monitor customer utilization trends and bring...
experience. This role is both hands-on and strategic. You'll own Gainsight administration and collaborate across our broader... technology ecosystem - with primary focus on Gainsight, and strong collaboration across Certinia, Salesforce, Gong, Matik...
. Exceptional relationship-building skills. Strong understanding of Microsoft Office Suite. CRM expertise (Gainsight preferred...
and Gainsight Desired Qualifications: B.S. or B.A. Desired 3-5+ years’ experience in customer success or similar customer... and Gainsight Experience with or interest in learning about the housing industry, specifically new home development Team player...
on driving impact across a large customer segment by leveraging Gainsight and other tools to deliver a consistent, and value... decisions that best support SecurityScorecard, the team, and the customer Experience with SalesForce, Gainsight, Google Suite...